A:Generally we accept T/T, L/C,west union, Paypal,deposit 30% and balance before shipment, please contact us for more details.
A: Usually we would test all the products before sending them out to make sure all the parts works well. Of course, any kind of products may have problems, so we give long-time and easy warrenty. We only need the parts No., pictures,videos a
A: Motor: 3 year Charger: 1 year Controller: 1 year Battery: 18 months
A: As sample quantity is not big, and customer want to delivery it by sea, it must be LCL shipping( less than container loading ), generally LCL shipping freight is very low, or it could be ZERO, BUT in destination port, nearly ALL countries
Q: Why dont you ship samples by sea? we are informed shipping by sea is cheaper than by air.
A: Considering sample quantity is not big, we support ship samples by DHL/FedEx, fast and less damages
A: Yes, welcome to take samples to test our quality and service.
Q: Could I take samples to test quality and market in advance?
A: Production time is from 15 to 40days. Depending on the quantity and model.
A: For the ebike conversion kit the MOQ is 20PCS. And for the electric bicycle the MOQ is 30PCS.
A: Yes. The choice is yours - battery power, pedal power or a combination of both.
A: Yes. You can ride our electric bikes in the light rain without worrying about damaging the electric components.
A: Pedal while the motor is on, start the motor after the bike is moving, use the motor mainly to climb hills, and don’t use the motor while you are going downhill.
A: Store in cool dry place, you should fully charge your battery before storing it.
A. The battery can be charged after every ride. We do recommend that every 20th charge that you run the battery flat and give it a full charge.